Support PM Training
- Description
- Curriculum
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1Best Practices for Joining Client Calls Based on Your Role/Department
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2Basecamp and Zoho training
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3How to find client and project names from the Zoho ticket
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4How to reply to the client
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5How to use the knowledge base on basecamp
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6Policies for the support team
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7How to use adobe stock and story block
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8Zoho ticket classifications
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9Account cancellation process
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10How to add a client or team member on basecamp
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11Client Deactivation task
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12Deactivation task for support
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13Working on the clients Requirements:
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14Cancellationa and New Inquiries
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15Instagram Integration with Website
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16WooCommerce Payment Integration - Stripe
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17WooCommerce Payment Integration - Square
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18Changes Implemented for Support Content
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19Support Team Process